About PLUS 360 Notifications

PLUS 360 Notifications can alert eSchoolPLUS users and staff members about events involving their students or specific actions they need to take on a student's behalf.

Notifications Setup Pages

The following pages and features allow a system administrator or authorized user to set up and manage notification options at the district, building, and user level.

Closed Notifications District Setup

The Notifications District Setup page allows a system administrator or authorized user to set up and update district-wide options for sending notifications when certain types of events occur in the system.

At the district setup level, the option you select in the Availability field determines:

  • Which notifications are Mandatory for all users in all buildings;
  • Which notifications are Optional and can be changed at the building level and user level;
  • Which notifications are Disabled for all users in all buildings.

The notification options you select in the Notifications District Setup default when a new Notifications Building Setup record is added to the system.

Closed Notifications Building Setup

The Notifications Building Setup page allows a system administrator or authorized user to set up and update building-specific options for sending notifications when certain types of events occur in the system.

The Notifications Building Setup page displays notifications your district has set to be Mandatory or Optional in the Availability field.

  • Notifications that have been set as Mandatory on the Notifications District Setup page cannot be disabled on the Notifications Building Setup page.
  • Notifications that have been set as Disabled on the Notifications District Setup page do not display on the Notifications Building Setup page or Notification Subscription page.

When the district temporarily disables notifications to run processes such as Year End Rollover, a message in bold red typeface displays to indicate which settings are currently disabled.

  • When the district disables all notifications, red message text displays in the top section of the Notifications Building Setup page.
  • When the district disables notifications for a specific package, such as Registration Notifications, red message text displays in the Registration Notifications section of the Notifications Building Setup page.

You can also disable all notifications or notifications for specific packages using the Notifications Building Setup page. Users configured to receive notifications from other buildings will continue to receive notifications sent from those buildings.

Closed Notification Subscription

The Notification Subscription page allows users to select the types of notifications they want to receive, as well as to configure additional notification options.

All users will receive notifications designated as Mandatory at the district or building level.

For notifications set to be Optional at the building level, users can:

  • Select the "Subscribe" option to receive notifications in the PLUS 360 Notifications viewer, or the "Subscribe With Email" option to also receive an email message of the notification.
  • Select to receive an individual email message for each notification, or to receive all notifications bundled together in digest form, sent once daily at the time specified by your system administrator.

Certain notification types allow users to select a Watch List to receive the notifications only when events are triggered for students in the list, when applicable.

ClosedTemporarily Disabling Notifications

If your district or building temporarily turns off notifications, for example, during Year-End Rollover, users will not receive any notifications until the district or building once again enables notifications.

If you receive notifications in multiple buildings and notifications are temporarily turned off in one or more buildings, you will still be able to receive notifications from buildings in which notifications are enabled.

Interactions between Notifications Setup Pages

The options specified on the setup and subscription pages determine how the Notifications options function and interact within the system. If you have specific questions about who can receive notifications or any troubleshooting questions, refer to your system administrator.

Closed Notifications District and Building Setup Interactions

The settings saved in the Notifications District Setup determine the default notification options available in a new Notifications Building Setup record.

  • When you add a new building record, notification settings default from the Notifications District Setup.
  • If you delete a Notifications Building Setup record for a building, and then add a new setup record for that building, the settings for the new record default from the Notifications District Setup.
  • Notifications disabled on the Notifications District Setup page do not display on the Notifications Building Setup page.
  • Notifications that have been set as Mandatory on the Notifications District Setup page cannot be disabled on the Notifications Building Setup page.
  • When you change a notification's Availability from Optional or Disabled to Mandatory in the Notifications District Setup, the notification's Availability will be changed to Mandatory in the Notifications Building Setup the next time the Notifications Building Setup is saved (it is not an immediate update).

Once the settings are saved at the building or user subscription level, they will not be overridden by changes you make to the District Notifications Setup settings, except when you make a notification Mandatory at the district level.

If you disable a notification at the district level, it will not be disabled at the building level in any existing building setups, but it will be disabled by default in any new building setups added after you save your changes in the district setup.

Closed Notifications Building Setup and Notification Subscription Interactions

The settings saved in the Notifications Building Setup determine the default notification options available for users to configure in the Notification Subscription page.

If any users are already subscribed to receive a notification that has been changed from Optional to Mandatory at the District or Building level, those users will retain their original subscription settings, including their settings for the following options: Email/Daily Digest, Home Building Only, and Watch List.

Changing a notification from Optional to Mandatory affects only those users who were not already subscribed to the notification.

Users who were not previously subscribed to a notification that has been changed to Mandatory will then be subscribed to the notification using the defaults specified by the District or Building for that notification.

Closed Effects of Enabling and Disabling Notifications

Prior to running processes that generate a large number of notifications, such as Year End Rollover and Scheduling processes, a system administrator can temporarily turn off notifications in the entire district or only in certain buildings. They can also select to disable notifications in all packages or only notifications for certain packages at either the district or building level.

When your system administrator disables notifications at the district or building level, a message displays in bold red text in the corresponding section on the Notifications Building Setup page and on the Notification Subscription page to indicate where the notifications are disabled.

  • If you disable all notifications on the Notifications District Setup page, the message displays in the top section of the Notifications Building Setup page and on the Notification Subscription page.
  • If you disable all notifications on the Notifications Building Setup page, the message displays in the top section of the Notification Subscription page.
  • If you disable notifications only for the Registration package on the Notifications District Setup page or on the Notifications Building Setup page, the message displays in the Registration Notifications section on the Notifications Building Setup page and on the Notification Subscription page.

PLUS 360 Notifications Viewer

Previous versions of eSchoolPLUS included the option to display the My Messages section on the eSchoolPLUS My Home page. In the current version of eSchoolPLUS, message notifications display in the PLUS 360 Notifications Viewer.

Closed PLUS 360 Notifications Viewer

Notifications display in the PLUS 360 Notifications Viewer from the applications you are configured to use in your district.

  • If your district has license keys for several PLUS 360 applications and users have logins in multiple applications within the PLUS 360 suite, the PLUS 360 Notifications Viewer may display notifications from linked applications. For more information, refer to PLUS 360 Application Link.
  • Notifications remain in the viewer for the number of days specified in the POD Application configuration settings, after which time they are automatically deleted. The default for keeping notifications is initially set to 90 days. If you wish to change this default setting, you must contact your System Administrator.
  • You can manually delete messages at any time.
  • You can restore notifications you deleted within the last 7 days.
Closed Setup Options for Notifications from Linked PLUS 360 Applications

Notification options configured in other PLUS 360 applications your district uses may display at the bottom of the setup pages. For example, if your district has a license key for IEPPLUS, the IEPPLUS notifications configured for your district may display.

If your district uses IEPPLUS, IEPPLUS notifications your district has set as Optional can be modified at the building level. Additionally, the IEPPLUS Notifications section displays at the bottom of the Notification Subscription page for authorized users to subscribe to IEPPLUS notifications.

  • If you have an IEPPLUS login, you can select your IEPPLUS notification subscriptions directly in IEPPLUS. The Notification Subscription page will display either an option to link your logins in the PLUS 360 Application Link page or an option to manage your IEPPLUS notifications if you have already linked your logins.
  • If you do not have an IEPPLUS login, you can select your IEPPLUS Notification subscriptions on the Notifications Subscription page.

For more information, refer to IEPPLUS Notification Subscription Options.

Related Topics

Notification Subscription Page

PLUS 360 Notifications Viewer

PLUS 360 Application Link

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